About / Contact
Who does the work, and how to reach us.
Clearharbour Compliance writes NDIS policies, builds registers and gets audit evidence in order for small providers, anywhere in Australia. We work in writing, and every enquiry gets an answer within one business day. If you'd rather talk, you can ask for a short call. Aged care is not something we take on yet, so email us if you want to hear when that changes.
How we talk to clients
Plain answers and a clear next step.
Every report and every email answers the same four things.
- What we found in your documents and your records.
- Anything the review could not reach, and why.
- Which evidence to gather next.
- Who is responsible for each action.
Your material
We ask for what the work needs, and no more.
Identifying details come out of working copies wherever that is possible. Each client's material sits in its own encrypted space and is used only for the engagement.
How things are delivered, stored and checked is set out in the client services agreement before you sign it. Ask about any of it and you get a straight answer.
Written contact
Tell us what you need help with.
Ask about the work, the timing or the records you need to have ready. Leave participant and worker personal information out of it.
Write to hello@clearharbour.com.au. We reply within one business day.
Sending a notice, an audit report or a finding? Send a redacted copy with participant and worker details removed. If you would rather not email it, say so and we will arrange a secure route before you send anything.
Email us
Use this address for a general enquiry, a notice or a question about the right first step.
Contact details
General enquiries go to hello@clearharbour.com.au. For the free scorecard, the full intake has its own page. Your report follows within 48 hours of us confirming the intake is complete.