About / contact
A calm, accountable front door for a difficult job.
Clearharbour Compliance is an Australian consultancy for small NDIS and aged-care providers. You get the scope, the dependency, the source and the next decision in plain language, from a firm that does not pretend to be your regulator, lawyer or auditor.
How we talk to clients
Plain sentences are part of the service.
Small providers do not need another folder of generic documents. They need a firm that will say:
- This is what the supplied facts show.
- This is what we have not checked.
- This is the evidence we need next.
- This is Clearharbour’s scope, and this remains your responsibility.
Your material
Client material is handled on a minimum-necessary basis.
Working copies are de-identified wherever feasible, stored per client in encrypted environments, and not used for marketing or any purpose outside the engagement.
Delivery methods, tooling and review arrangements are set out in the Client Services Agreement before signature, and we answer questions about them directly.
Written contact
Start with the facts you want checked.
Send a written question about scope, timing, evidence or the difference between an artifact and evidence of practice. Do not include participant or worker personal information.
Write to hello@clearharbour.com.au. A written reply keeps the question, assumptions and next action visible.
Email route
Use the brand inbox for general enquiries, a notice or a question about the right first step.
Contact routes
General enquiries: hello@clearharbour.com.au. The scorecard page contains the intake form and posts to FORM_BACKEND_URL. Until that endpoint is connected and tested, the preview build does not deliver submissions anywhere.
Regulatory source route
When the site refers to the NDIS SIL/platform transition, it uses the due-diligence wording: 1 July 2026 starts the mandatory-registration rollout; new SIL/platform providers need registration, while existing unregistered SIL providers have a transition and must apply by 1 October 2026 to continue.
NDIS 30 June 2026 release | NDIS Commission Reform pathway. Accessed 12 August 2026 in the local due-diligence file.